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CIA uses enterprise 2.0 to get the scoop
July 7, 2008
While many companies are cautiously waiting before integrating Enterprise 2.0 technologies with their most important content, guess who's already there? The 
CIA of all places. It's not quite the organization that comes to mind when I think of Information Technology trailblazers. And I certainly didn't expect to learn about it on the Cranky Geeks podcast, but that's where I got an inkling of the news.
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Those who don't ask, don't wait
June 22, 2008
Much has been written about Enterprise 2.0 (also known as enterprise social software) in the ECM space, vendors like IBM, Opentext, Microsoft, and Alfresco already have products on the market; EMC will release Magellan soon (interested parties can apply to participate in the beta now.) And while this is exciting news to many of us in the ECM space, the cadre millennial workers may be less impressed. After all, they probably haven't been sitting around waiting.
In case you're unfamiliar with their characteristics, I've written about the generation in the NY Post. In IT land, millennials are being called digital natives because they were born into a web-enabled world. Tech Republic's Jason Hiner says that they behave differently from those who came before them. They will: Post continued...
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An Antidote to SharePoint Gone Viral
May 9, 2008
I admit it. When I first saw SharePoint demo'ed at an ECM Conference, I turned to the Documentum-loving architects sitting on either side of me and said, "Wow! These screens are so much friendlier than Documentum's."
By "friendlier," I meant that they looked like WINDOWS.
My conference-mates gave me a dirty look. They hate most things Microsoft. I suspect that their reasons have less to do with user-experience than with the fact that Microsoft's architecture is so closed. I challenged them on this when we went to lunch, after all, does a user care if something is open source or proprietary? Post continued...
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Shift Happens
April 30, 2008
Interwoven held its user conference last week, and they did so many things so very right. In fact, they were so on the money, it baffles me.
"Substance please," I can hear some of you saying. Here's a small taste of my proof:
1) They picked phenomenal speakers, like Guy Kawasaki, who is often considered to be the world's most notable technology evangelist. In case you're unfamiliar with technology evangelism, companies use evangelists to "develop customers who believe so strongly in a particular product or service that they freely try to convince others to buy and use it. The customers become voluntary advocates, actively spreading the word on behalf of the company."
Tell me, what technology vendor wouldn't want its users and developers motivated and trained by Guy? (even if it's for only an hour!) Post continued...
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At AIIM- Simplicity produces challenges?
March 10, 2008
While Microsoft held its SharePoint 2008 Conference in Seattle last week, AIIM, which now calls itself the ECM Association, held its in Boston. Coincidence? I think so. But it left some wondering.
Where would you rather have been? Listening to Bill Gates, whom some apparently view as a rock star, or David Pogue, the personal technology columnist for the New York Times AND Matthew Glotzbach, Google's Director of Product Management?
Since I already posted about the SharePoint Conference 2008, here are some highlights from the speakers at AIIM. (More to come.)
Pogue told the attendees (crowd would be an overstatement- AIIM had a great program, why didn't , more people go?) that there should be a simplicity of design in computer software and hardware . Why? Because it's more efficient. Besides, people want technology to make their lives simpler, not more complex. I agree. Most end-users don't want to think about the genius of the developer or architect who built their applications ; they're not all that interested in the PM; they just want to do their jobs and leave the office.
Are you any different? Do you think about the farmer who grew the grain for your bread when you eat a sandwich? How about the baker that baked it, or the truck that drove it to your store? You just want to eat, right? The same is true of your user. Post continued...
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